Other Services
Outsourced Facility/Systems
providing facility
and call center systems
Data Entry
providing data entry
services based on various data form i.e. customer inquiry form, survey
form, and printed summary data sheet
E-Document and Fax
Delivery
providing Email or
fax distribution
Direct Mailing
providing mail distribution
via postal services
Fulfillment
providing product delivery/
shipment for order taking via call center
Outbound Services
Telemarketing and
Telesales
providing outbound
calls to contact target group for promotional or marketing based events
or sales lead generation
Acquisition and
Retention Campaign
acquiring new customer
and approaching your 'expired' customers with the right offer
Marketing Research
and Survey
providing marketing
research, surveys and polling
Data Cleansing
providing outbound
calls to verify and update customer information database
Inbound Services
Customer Information
& Services
providing customer's
product and services information
Advertising Support
providing products
and services information and sales support during commercial ads
on-air time
Order Taking
serving as client's
order taking channel with 24 hours 7 days services
Compliant Handing
serving as client's
compliant handling and suggestion center
Enrollment/Club
membership
serving order reservation,
customer registration, and club membership enrollment
Logistic/Supply
Chain Information Inquiry
providing order/ product
shipment status tracking information
Your Strategic Customer Relationship
Partner
Outsourced Agent
Outsourced Agent
offering outsourced
call agents to be on-site at client premise